Children must be accompanied by 1 Participating Adult for every 3 children taking part in Velocity 2, the Penrhyn Quarry Tour and Titan. Minimum age for a child on Velocity 2 is 10 years, 5 years for the Penrhyn Quarry Tour and 7 yeras for Titan. Children aged between 10 and 12 years must be accompanied by 1 Participating Adult for every 3 children. Children aged between 13 and 17 years must be accompanied by 1 Participating Adult for every 7 children.
Children aged between 7 and 12 years must be accompanied by 1 Participating Adult for every 7 children. Children aged between 13 and 17 years must be accompanied by 1 Supervising Adult for every 7 children. All first time Participants and Supervising Adults will be asked to attend a short safety brief. Children aged between 9 and 12 years must be accompanied by 1 Participating Adult for every 3 children.
Children aged between 13 and 15 years must be accompanied by 1 Participating Adult for every 7 children. Children aged 16 and 17 years must be accompanied by 1 Supervising Adult in a ration of 1 adult to 4 children. Children must be accompanied by 1 Participating Adult for every 3 children taking part in Phoenix.
Please check this detail before completing your booking or contact us on to discuss your requirements. We reserve the right to decline participation in any Adventure on any of our Sites on the basis of a pre-existing medical condition which must be disclosed to us in the Participation Form or if earlier at the time of the Booking.
Pet animals are permitted on our Sites with the exception of any of our Sites which are located underground. However pet animals must at all times remain under the control of the owner or person accompanying them. If any of our operatives or employees in their absolute discretion direct that pet animals must be removed from the any of our Sites then you must comply with this request which may be made on the basis of lack of control, animal welfare or hygiene. The consumption and use of alcohol and non-prescribed drugs is strictly prohibited on all our Sites at all times.
We reserve the right to refuse admission to any person who is considered to be under the influence of alcohol or non-prescribed drugs. Smoking is not permitted at any time when our equipment is being used. Zip World has appropriate public and employer liability insurance. Personal insurance against injury, theft, loss or any other event is not included and you must arrange for such cover, if required, to be in place.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into an Agreement. Subject to condition 24 a , we will under no circumstances whatever be liable to you, whether in contract, tort including negligence , breach of statutory duty, or otherwise, arising under or in connection with this Agreement for:.
Subject to condition 24 b , our total liability to you in respect of all losses arising under or in connection with an Agreement, whether in contract, tort including negligence , breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Adventures purchased. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Adventures.
Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Adventures are suitable for your purposes. Zip World is not responsible for and accepts no liability for any loss or damage caused to any vehicle belonging to you or any member of your party or to the contents therein when the vehicle is parked on any of our Sites.
If you or any Participant deposits personal possessions, items of clothing or any other property with an employee or a third party on any of our Sites then they do so at their own risk and Zip World will not be responsible for any loss or damage to these items however caused. As you will be participating in physical activity, we can not accept liability for any damage to any items of clothing, footwear etc. Zip World reserves the right to cancel bookings. Reasons for cancellation may include, but without limitation:.
In the event of cancellation or postponement of an Adventure by Zip World the provisions relating to cancellation and amendment which are available to the Customer under the provisions of Condition 7 ante will not apply to cancellation or amendment by Zip World in the circumstances envisaged by this Condition. We reserve the right to make alterations or changes to these Terms at any time ensuring that the Customers of existing bookings will receive the latest copy of the Terms prior to participating in an Adventure.
Should the revised Terms be unacceptable to a Customer who has pre-booked the booking may be cancelled without penalty or administration charge. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under an Agreement that is caused by an Event Outside Our Control.
If an Event Outside Our Control takes place that affects the performance of our obligations under this Agreement: i we will contact you as soon as reasonably possible to notify you; and ii our obligations under an Agreement will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
On receipt Zip World will respond within 14 days in writing. Zip World will endeavor to investigate and resolve such a dispute or complaint without involving third parties. In the event of a complaint or dispute not being satisfactorily resolved both Zip World and the Customer hereby agree that the dispute will be settled and determined by arbitration pursuant to the laws of England and Wales under the provision of the Arbitration Act of We may transfer our rights and obligations under an Agreement to another organisation, but this will not affect your rights or our obligations under these Terms.
This Agreement is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts Rights of Third Parties Act or otherwise. Each of the Conditions of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining Conditions will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. If you are a consumer, please note that these Terms are governed by the law of England and Wales. This means an Agreement for a purchase of through our site and any dispute or claim arising out of or in connection with it will be governed in accordance with the law of England and Wales.
You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
If you are a business, an Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation including non-contractual disputes or claims shall be governed by and construed in accordance with the law of England and Wales. If you are a business, we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with an Agreement or its subject matter or formation including non-contractual disputes or claims.
Where you have made a Booking for any of our Promotional Offers, the following provisions shall apply:. To redeem your discount, either present a valid discount flyer or your Zip World booking confirmation in-store or quote valid discount code online.
Selected lines are exempt. Not to be used in conjunction with any other offer or discount. Only valid on production of a valid discount flyer or your Zip World booking confirmation in-store or use of code online. Offer expires To redeem your discount either present a valid discount flyer or your Zip World booking confirmation in-store or quote valid discount code online. The Zip World 2 for 1 Voucher promotion begins at on Friday 23rd October and runs for a limited time dependent on stock levels.
The Zip World voucher page at www. We reserve the right to terminate the offer at any time. Once the offer has finished, prices will return to normal and the branding will no longer appear on the vouchers page on the Zip World website. The promotion only applies to gift vouchers listed at www.
Vouchers will be added to your basket in quantities of two, at the same price as a single voucher. The promotion only applies to vouchers for the same adventure i. All Zip World adventures have their own specific terms, conditions and restrictions. Please check these before ordering to ensure the voucher you are purchasing is suitable.
Vouchers are only redeemable against the adventure purchased for. This means that you cannot transfer the value of the voucher towards another adventure. Due to the COVID pandemic, Zip World vouchers purchased as part of this promotion will be valid for 24 months dated from the date of purchase. This means the voucher must be redeemed and the adventure participated on prior to the date of expiry. Vouchers are non-refundable. The competition will be open from 9. Any entries outside of the Promotion Period will not be counted.
No correspondence will be entered into. There is no cash alternative. For whatever reason the prize can no longer be offered, an equal value alternative will be offered. The winner will not receive a reminder. A voucher expiration date can be extended for a fee.
No incomplete or corrupted entries will be accepted. Any entries not in accordance with the entry instructions will be rejected. For more information, please call WEST or Purchase Tickets. This is the basic admission ticket for all activities at the West Rim. This ticket does NOT include the Skywalk. Guests must purchase the Skywalk Add-On. Guests are required to take the provided shuttle to each viewpoint.
Prices are subject to change without notice. What's included Things to know Zip Line is currently closed for the season. Wear comfortable clothing that allows free movement. Shorts should reach mid-thigh or longer to allow for a comfortable fit of the safety harness. You may want to dress in layers if you are zipping early or later in the day. Open-toed shoes are NOT allowed.
Sturdy, closed-toe sport sandals with adjustable back straps are adequate. Crocs or similar footwear are not considered to be adequate. Be sure to hydrate before your adventure.
Take precautions for being in the sun, such as applying sunscreen. What are the age, height, and weight restrictions? Be at least 10 years old. Be between 4' to 6'8" tall. Weigh between 50 and lbs. Children ages 10 thru 15 years of age must be accompanied on the Zipline Tour by a participating adult.
What do I have to carry, and for how long? The trolley weighs approximately 18 lbs. When not in use suspending you from the Zipline cable, you will be carrying the trolley in a provided backpack. This means you will carry it from the training area to the chairlift and then, with one arm through the strap of the backpack, rest it on your lap for the chairlift ride to the top.
You will also carry it while you walk to each platform, which includes climbing tall spiral staircases, and waiting your turn to zip each line. Do I have to be an athlete to do the Zipline Tour? Can my son or daughter under 18 years old go through the Zipline Tour alone? It's complicated: Ages 10 — Must be accompanied on the tour by an adult.
Zipline Tour riders must be willing and able to operate the equipment on their own as each zipper will ride all lines independently.
Accompanying adult can and, in some cases, will be required to ride on the line next to the minor but will be on a separate line. Is there any paperwork to fill out? Every participant must complete an Adventure Park Release of Liability. Can I bring my camera or video recorder? The goal is for riders to be wizzing down the line in March. Stay Tuned — and apologies for the delay. You will be required to undertake a physically demanding trek up steps on a degree angle and shimmy, slide and squeeze through tight spaces to reach the SkyView Deck — an open-air viewing platform 72 metres above the Swan River.
This is no ordinary walk up a bridge — this is a true climb! Once you are clipped onto the bridge, the adventure begins! Zip Lines gift certificates can now be purchased although the zip line is not quite ready for riding. We saw an opportunity to improve the ride and decided to delay the opening slightly, ultimately providing for a better overall experience.
Our goal is for riders to be wizzing down the line in March. Gift Certificates can be redeemed at that time. Apologies for the delay — we appreciate your understanding.
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